FAQ & Site Info

International Shipping usually takes 10-25 days, rarely more. We try our best to deliver your order as quickly as possible. Our main distribution center is at China. If you order more than 1 item, it is possible that they will come in multiple packages with different delivering time, depends on which warehouse they are in.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when: The item you ordered did not arrive within the time promised by the seller. The item you received was not as described. The item you received that was assured to be genuine was fake.

We provide tracking number for your order so that you can track the latest status of your item. You can track all your orders at: https://global.cainiao.com. Just paste the tracking number provided and press TRACK button.

We ship everyday from Monday to Friday. Orders on the weekend will be processed in the next working day. Our normal processing time is 2-4 days. For some customized products, it can be longer but no longer than 7 days.

Please contact us and we will work our best to rectify the problem. Customer satisfaction is our number one priority.